• All earrings are handmade in small batches. Therefore they are made slow with close attention to detail. Read the product descriptions carefully in order to tell if a pair of earrings is made from hypoallergenic, surgical steel posts or gold plated posts. I take an exceptional amount of time on each pair to make sure that they are made with quality and care for long lasting durability. If your earrings break within 3 days of receiving your package I will remake them for you but return shipping is the buyers responsibility. Please understand that each piece is handcrafted from polymer clay and due to the nature of clay, all earrings are subject to very minuscule imperfections. These imperfections in no way compromise the integrity or functionality of the pieces. Clay can create bubbles or marks in the process but I do not sell any product that I don't see fit.
• MADE TO ORDER: These earrings require a turn around time window of 1-2 weeks (depending on the style) due to the process that it takes to create the earrings fully. I will get them out to you as quickly as possible! However, I am not liable for the process time of USPS once they have been shipped.
• CUSTOM ORDERS: I happily accept custom orders! However, all custom orders must be paid for upfront. That is to ensure that I am paid for the earrings that I take the time to handcraft. I will make sure that you receive what your expectations hoped for and I allow up to 1 adjustment on custom earrings to make sure that you receive a pair of earrings that you absolutely love, so let's work together to make you that! Please note, custom earrings can NOT be returned or exchanged. If something happens to your earrings within 3 days of receiving them I will remake the pair for you but buyer is responsible for shipping costs. I am not liable for the process time of USPS.
• SHIPPING: Any United States order OVER $50 qualifies for free shipping. You must use the promo code "FREESHIP50" in order to receive that discount. All standard shipping takes 2-5 business days. If you need an order to be expedited, please choose the appropriate shipping time option. International shipping is calculated for cost and time frame by the postal service.
• LIABILITY: Earrings undergo wear and tear naturally. It is the buyers responsibility to maintain their earrings. Once the 3 day window closes, I am not liable for any damages that the earrings experience. A replacement pair can be sent but the buyer is responsible for the shipping costs of the new pair. If you need to clean your earrings, please use rubbing alcohol to do so. Earrings should be stored in a safe, flat and/or hanging location. Please avoid earrings from getting wet, especially if they have brass components.